Start with the page that matches what you see and hear
The pages below are written around what you see and hear, not around trade names. Each one starts with the safe first step, explains what that step cannot tell you and says when to call. If more than one fits, start with whichever has water moving, since stopping the water comes before everything else.
Services are grouped by the kind of trouble: water or gas trouble right now, hidden leaks, slow or backed-up lines, water heaters, fixtures and rooms, and aging pipes, scale and filtering. A single problem can touch two groups. A burst pipe starts in the first group and often ends with drying work, which is why pages point to each other.
Water or gas trouble right now
- Water or sewage in the houseShut off the water, find who owns the problem and tell the dispatcher what to send.
- A pipe has split or sprayedWhich valve to close, what a repair involves and what to do about the wet.
- House wet after a leakWhat can be dried, what comes out and who does which part.
- Gas smell or gas pipingLeave first, then call. Also appliance connections and gas permits.
Leaks and hidden water
- High bill or damp spotThe meter test and how leaks are found without opening every wall.
- Warm floor or slab leakSigns, and the choice between spot repair, rerouting and repiping.
Slow, stopped or backed-up lines
- A slow or clogged drainOne fixture or the whole house, and what to try before calling.
- A clog that keeps coming backWhen scouring the pipe wall is worth asking about.
- Sewage backing up in several fixturesCity sewer or septic, camera checks and repair or replacement.
- Sewer line without diggingHow lining works and when the pipe does not qualify.
Water heaters
- No hot water or leaking tankSafe checks, gas versus electric and repair versus replace.
- A heater that needs replacingSize, fuel, venting and the permit the city expects.
- Tankless heater codes or cold burstsDescaling, flow limits and what switching from a tank requires.
Fixtures and rooms
- A dripping faucet or leaking sinkFinding the real source and what a shutoff valve can stop.
- Disposal that hums or jamsMake it safe first, then reset, repair or replace.
- A toilet, shower or bathroom remodelRepair versus remodel, rough-in and permit questions.
Aging pipes, scale and filtering
- Leaks in more than one placeWhen a pattern of leaks means replacing lines, and with what.
- Scale on fixtures and glasswareMeasure hardness first, and what a softener adds to the water.
- Taste, sediment or drinking-water treatmentMatch the filter to a problem you can name.
What the dispatch line does
The number on this site reaches a dispatch line, not a single shop. The dispatcher takes your address and a description of the problem and routes the call to an independent plumber serving your area. Availability and response times vary with demand and conditions, and nobody on the call can promise an arrival time.
The plumber who takes the call is responsible for their own work, including the estimate, the permit question and any warranty. Ask about each before work begins. The service pages list questions worth asking for each kind of job, and the pages on cost explain why prices here are shown as wide ranges and not quotes.
Jobs we take, and the ones that go to someone else first
These pages are written for homes in Bullhead City and the ZIP codes the network lists: 86429, 86430, 86439 and 86442. Many local homes are manufactured homes and many conventional houses date from the 1980s and 1990s. If your job is commercial, new construction or an accessory dwelling, say so at the start of the call.
Some jobs belong to other people first. Gas smells go to 911 and the gas utility. Water running from the ground at the meter goes to Bullhead City Utilities at (928) 763-0166. Questions about septic go to Mohave County Environmental Health. The pages explain where each handoff happens, so you know whose call comes first.
Permits, in one paragraph
The city's list of work exempt from permits covers stopping leaks, clearing stoppages and repairing leaks in pipes, valves and fixtures. Water heaters and gas piping are not on that list, and replacing concealed pipe with new material counts as new work. The Building Division can confirm what applies at (928) 763-0124.