What this website collects
This website has no contact forms, no accounts and no comment fields, so it does not ask you to type in a name, an address or a phone number. It does not set advertising cookies or run analytics scripts of its own. If you only read pages and then call, the site itself never receives your personal details.
Like most websites, the host that serves the pages may keep standard server logs, such as the time of a request, the page requested and the IP address and browser type that made it. This site does not add its own tracking on top of that.
Google Fonts and the embedded Google Map on map pages
Every page loads fonts from Google Fonts, which means your browser contacts Google to download them. Pages that show a map, which are the homepage, the area pages, the areas hub and the contact page, load an embedded Google Map when you scroll to it. Google handles those requests under its own privacy policy.
The site does not control what those services record. If you prefer to avoid them, a browser setting or extension that blocks third-party content will do so, and the pages still work. The map is only a convenience, since the dispatch line confirms your address on the call.
Phone calls to the dispatch line
When you call (928) 766-1925, you give your address and describe the problem so the call can be routed to an independent plumber serving your area. That information is shared with the plumber so the job can be handled. Your phone number is visible to the phone system and the plumber, as with any call.
Ask on the call whether it is recorded or how the plumber will use your details afterward. The independent plumbers are responsible for how they handle information you give them, and each may have its own policy. Do not give card numbers or other sensitive details until you know who you are speaking with.
Emailing us and how policy requests are reviewed
If you email [email protected], your message and address are used only to answer you. Questions about this policy, or requests about information you have given to the dispatch line, can go to the same address or be raised on a call, and they will be reviewed.
This policy may change as the site changes, and the current version is always the one on this page. For other ways to reach us, see how to contact the dispatch line, and for what the site is and is not, read about the dispatch line.